Polityka zwrotu kosztów

30-Day Comfort Promise

We want you to sleep better. If something isn't right with your order, you have 30 days from the day you receive it to contact us about a return, replacement or refund.

Damaged, defective or wrong item

If your pillow arrives damaged, defective, or is not the item you ordered, email us at contact.klik67@gmail.com within 30 days of delivery with your order number and a photo of the problem. We will send you a free replacement or issue a full refund, your choice. You will not need to send the item back.

Changed your mind

You can return an item within 30 days of delivery if it is unused, clean, and in its original packaging (for hygiene reasons, we cannot accept pillows that have been slept on or have had the cover removed and washed). Please contact us first at contact.klik67@gmail.com to receive return instructions. Items sent back without contacting us first cannot be accepted. Return shipping costs for change-of-mind returns are paid by the customer.

Refunds

Once your return is received and inspected, we will email you to confirm. Approved refunds are issued to your original payment method within 10 business days. Depending on your bank, it may take a few extra days to appear on your statement.

Questions

Email us any time at contact.klik67@gmail.com. We usually reply within 24-48 hours.